Returns & Replacements defective productsWhat if something does go wrong? You need to know you're not going to be left in the lurch, so we provide you with a dedicated returns department and a personal contact to take care of any problems you may have experienced. If you no longer require your product or it develops a fault, follow these 3 simple steps.
Send an email to rma@ARS-Solaris.com stating:
Reason for return:
You will soon receive an RMA number via email, and we'll contact you to arrange the best way to return of the goods.
Once we receive your items back we will then send your your replacement product.
If you do need any more help either give us a call or contact our Customer services team.